Emergency Business Defense

A bad review might seem like the end of the world but I promise it isn't. I've seen business profiles with a score of 1-star turn into 5-stars overnight. Below are just a few of your options. . . the list below is just the tip of the iceberg of what can be done to help stop the damage.

Remove It

There are reasons review websites or upset customers will remove a bad review. You don't have to accept all unfair things published about your business. Your case is unique. You're more likely to successfully get a review removed with: 1) a just cause 2) a well-written request 3) an unemotional approach. My success rate in removing qualified bad reviews is 75% to 100%, depending on the methodology used.

Reply To It

If you've yet to claim a profile with a bad review, don't do it until you speak to me, please. If you've already claimed your account and cannot resist replying, the easiest way to respond to a customer online is to recall the old adage, "The customer is always right." Understand that the customer is right because they're sharing their perception of their experience as a customer or a client. If their report is irrational in any way, your polite and professional reply can help make you look like the reasonable one. Keep your demographic in mind as you form the correct reply. Each case is unique. There are instances when it is best to not reply.

Outweigh It

Invite happy customers to write reviews wherever a bad review appears. Since people are more likely to leave a bad review, it's realistic to assume that effort to get good ones is necessary. You can actually suppress a bad review with a bunch of good ones. The amount of time it will take to recover from those most motivated to smear your business online will vary. But be confident that bad reviews loose influence among lots of good ones. I wouldn't let a review company set your online reputation policies for you. If you need to take matters into your own hands because you're about to lose your business -- who is an online consumer website to tell you to sit back and take no action at all? I therefore build safe, ethical, effective and responsible plans to help you get the good reviews your business naturally deserves.

Litigate It

If the bad review contains libel, you may win a suit. If you win, the review can be de-indexed from major search engines. But you know what's even better than litigating over a bad review? Prevention. If you are just now discovering how vulnerable your online reputation is, we can fix the problem without a lawyer and use a lawyer for something even better. . .

Ignore It

The cost of doing nothing is mild to severe. If you elect to do nothing about bad review, and you're not getting any new good reviews, be advised that the tarnishing of a business' reputation can spiral out of control on the Internet and cost you the confidence of clients and customers. The good news is that if you're getting lots of reviews, doing nothing isn't a bad move, unless the contents of the review are so outrageous and potentially harmful that you feel you must take action.

Check with Christi Studio before you decide to not do anything about a bogus business review. Protecting your online profile can be a tough job -- but it's not an impossible one--especially since there's no upfront charge for this level of support.

Please don't pay anyone but an attorney for this type of specialty work upfront. Get in touch with the studio and we'll tell you why. You can also review a few case studies, here.

Chart Your Own Course Online With One of Christi Studio's Special Partner Deals for Rural Small Business Owners on The Oregon Coast

The following companies were selected to help meet the needs of rural residents with an interest in building an online business and using the Internet to expand online retail opportunities.

The companies you are about to read about have saved the studio's content development partners and clients lots of money over the years. Many used the following companies as a tool to make great money online, too. Christi Studio has more useful information--but if you want to start an online business, right away, the following partners can help you achieve that goal.

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  • Shopify

    Shopify makes it possible to scale on a budget you can afford. Use this special offer through our partner to launch your own online store for $1. This zero-risk offer gives you enough time to see if doing business online is for you. If you make your own things, or, want to work with dropshipping distributors, try Shopify. What Christi Studio loves most about Shopify is that there isn't a problem that cannot be solved. If customer service can't do it, they can refer you to who can make design changes for you.

    Click Here to Open an Online Store For $1 
  • Fiverr

    Christi Studio has watched this company grow since 2010. Its growth has been incredble because Fiverr offers a ton of web services for as little as $5--and it still does. The Fiverr tribe gets online stuff done. You'd be amazed by the number of tech companies outsourcing to Fiverr and charging hundreds for simple tasks that cost them $5. So take this hot tip from Christi, for free, by clicking the link below to get an affordable logo design, or to obtain a useful web-service, for your business.

    Click Here to Get a Logo Designed for $5 
  • Spocket

    Choosing the right partner for this last spot was difficult. But our conclusion is it's best to use this space to offer aspiring rural small business inexpensive access to inventory for an online store. This particular technology also enables product distribution, too. So if you're a local producer of something people love and you are willing to dropship for online stores, get in touch. Christi Studio can swiftly map the way to broadening your online sales channels through companies like Spocket and Amazon, too.

    Click Here To Find Products For Your Store